Terms & Conditions – MTDC Resort Ganpatipule
Welcome to MTDC Resort Ganpatipule. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our website or booking our services.
1. Website Use
The website is provided to offer information about MTDC Resort Ganpatipule, including accommodation, facilities, amenities, dining, activities, offers, and other services.
You agree to use this website only for lawful purposes and not to misuse, disrupt, damage, or attempt unauthorised access to the website.
2. Reservations and Bookings
All reservations are subject to room availability and confirmation by MTDC Resort Ganpatipule or its authorised booking channels.
Guests are responsible for providing accurate and complete information when making an enquiry or reservation.
A reservation is considered confirmed only after confirmation is provided by the resort or an authorised booking partner.
3. Room Rates and Charges
Room rates, packages, taxes, service charges, and other fees may change without prior notice.
The applicable price will be communicated or displayed during the booking process.
Additional charges may apply for extra guests, meals, additional services, special requests, or other facilities.
4. Check-In and Check-Out
Standard check-in and check-out times will be communicated at the time of booking or upon arrival.
Guests may be required to provide valid government-issued identification and booking details during check-in.
Early check-in and late check-out are subject to availability and may incur additional charges.
5. Cancellation and Refunds
Cancellation and refund policies may vary depending on the booking, room category, promotional offer, or booking platform used.
Guests should review the applicable cancellation and refund policy before confirming a reservation.
Where a refund is applicable, it will be processed according to the relevant cancellation policy and applicable payment-provider procedures.
6. Guest Responsibilities
Guests are expected to:
Provide accurate information during booking.
Follow resort rules and safety instructions.
Respect other guests and resort staff.
Use resort facilities responsibly.
Avoid behaviour that causes disturbance or inconvenience to other guests.
Take reasonable care of resort property.
Follow applicable resort policies during their stay.
Guests may be responsible for costs associated with damage caused to resort property through negligence, misuse, or intentional actions, subject to applicable law.
7. Resort Facilities and Activities
Facilities, accommodation services, dining facilities, recreational activities, and other amenities at MTDC Resort Ganpatipule are subject to availability.
Certain facilities may be temporarily unavailable due to maintenance, weather conditions, safety concerns, operational requirements, or other circumstances.
Guests must follow all safety instructions and rules applicable to each facility.
8. Food and Dining
Food and beverage services, where available, are subject to availability and operating hours.
Guests should inform the resort of relevant dietary requirements or allergies before ordering food. While reasonable care may be taken, the resort cannot guarantee an allergen-free environment unless specifically agreed in advance.
9. Personal Belongings
Guests are responsible for their personal belongings during their stay.
MTDC Resort Ganpatipule shall not be responsible for loss, theft, or damage to personal belongings except where liability is required under applicable law.
Guests are encouraged to take appropriate precautions when carrying valuable items.
10. Website Content
We make reasonable efforts to ensure that information published on the website is accurate and current.
However, room photographs, descriptions, prices, facilities, availability, offers, and other website content may change without prior notice.
We do not guarantee that the website will always be completely accurate, available, or free from errors.
11. Third-Party Websites and Services
Our website may contain links to third-party websites, booking platforms, payment gateways, social media platforms, maps, or other external services.
MTDC Resort Ganpatipule does not control these third-party services and is not responsible for their content, availability, security, or privacy practices.
Users should review the terms and policies of third-party services before using them.
12. Intellectual Property
All website content, including text, photographs, graphics, logos, designs, trademarks, and other materials, is owned by or licensed to MTDC Resort Ganpatipule or the respective rights holders unless otherwise stated.
No content may be copied, reproduced, modified, distributed, published, or commercially used without prior written permission from the respective rights holder.
13. Limitation of Liability
To the extent permitted by applicable law, MTDC Resort Ganpatipule will not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or resort services.
Nothing in these Terms & Conditions limits any liability that cannot legally be excluded under applicable law.
14. Force Majeure
MTDC Resort Ganpatipule shall not be held responsible for delays, cancellations, interruptions, or inability to provide services resulting from circumstances beyond its reasonable control.
Such circumstances may include natural disasters, severe weather, government restrictions, public emergencies, strikes, technical failures, or other unforeseen events.
15. Changes to These Terms
MTDC Resort Ganpatipule reserves the right to update or modify these Terms & Conditions from time to time.
The updated terms will be published on this website with a revised effective date. Continued use of the website after changes are published constitutes acceptance of the updated terms, to the extent permitted by applicable law.
16. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes shall be subject to the jurisdiction of the appropriate courts having authority over Ganpatipule, Ratnagiri, Maharashtra, unless otherwise required by applicable law.
17. Contact Us
For questions regarding these Terms & Conditions, bookings, cancellations, or resort services, please contact:
MTDC Resort Ganpatipule
Ganpatipule, Ratnagiri, Maharashtra, India